What happens when I pre-order or purchase a film/virtual screening ticket?
If a film or virtual screening ticket is pre-ordered via Modern Films before the release date, you will only receive the exclusive link on the day of the film’s release. A receipt will be emailed to you detailing the information of your order. If a film or virtual screening ticket is purchased via vimeo, you will be provided with the password and able to watch the film immediately on purchase for a short period of time. If any technical issues arise on the day of the film release please contact email@example.com or send us a DM
What is a ‘virtual screening ticket’?
Similar to a physical cinema ticket, the virtual ticket allows you to watch new release or general films online (via exclusive links). By purchasing a virtual screening ticket you will be directly supporting our virtual cinema – the revenue is shared between the distributor and UFP Film Club (a volunteer led, not for profit, community cinema).
How can I watch a film I’ve purchased?
Once you’ve purchased a film, you will be able to start watching that film immediately (unless the film has been pre-ordered before release). You will receive a link to the film via email (and via WhatsApp in the UK upon request). Please note, the film will only be available for a viewing window of 48 hours before it deletes itself off your device or removed from our team entirely.
How can I watch a captioned or audio described version of the film?
Where descriptive subtitles and/or audio description for a film are made available, this will be individually noted in film’s information section. Once purchased, you will receive links for all available versions. You will then be able to choose which version of the film you prefer to watch; Original, Descriptive Subtitled (SDH), or Audio Described (AD). Please note, we cannot always confirm that alternative versions of the film will be available to audiences, please check before purchase.
What is film streaming?
Film streaming is an online/digital viewing service. Unlike downloading, streaming an on-demand film does not leave a downloaded copy of that film on your device. Once purchased, the streamed film will be available to watch for a space of two-days (48 hours) before it deletes itself from your device or removed from our team entirely. Streaming a film is dependent on the availability of that film on an on-demand service.
Why are some films offered at ‘premium price’?
Due to the current unforeseen circumstances surrounding Covid-19, new films initially scheduled for release in cinema are now being released digitally/online. Consequently, these films have been set at Premium Prices in lieu of in-theatre prices and agreed with our programme partners.
Why can’t I watch a film?
The films available as part of our virtual cinema are only available for purchase and streaming in the UK and Ireland only. Purchases outside of these regions are not available. If there are any specific or further queries about online film availability please contact firstname.lastname@example.org or send us a DM
What devices can I watch my film on?
Our programme partner Modern Films streaming service is compatible with PC, Mac, iPhone and Android. Devices can be connected to televisions for film viewing. Currently, there is no app for Smart TV services. Please refer to Vimeo FAQs about streaming service compatibility.